tl;dr – a Primer on Managing External Legal Providers

In short, I wrote a primer for the Buying Legal Council on making service delivery reviews a core tenant of an external provider program. I think you should read it. It is probably shorter than the post that follows. For those who are not yet Internet speak aficionados, tl;dr stands for ‘too long; don’t read’ (editor). So read on…
For those who are not yet Internet speak aficionados, tl;dr stands for ‘too long; don’t read’ (editor).
Please read on…
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Legal marketing spend is up, so is client dissatisfaction. Now what?

Competition for corporate legal work is keen, writes Mark Cohen in Forbes in April.

Law firms vie with each other for a shrinking segment of outsourced legal work. Corporate legal departments and a growing array of well capitalized, tech and process savvy service providers now account for an almost 50% of legal spend. It’s not surprising, then, that law firms are stepping up investment in marketing and business development activities. Will this narrow the growing delta between rising demand for legal services and declining call for law firms? Short answer: not unless law firms address the myriad of reasons for client dissatisfaction as well as differentiate themselves.

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Gaining the benefits of legal AI for in-house counsel

Today we are posting Ron Friedmann’s piece, ‘Gaining the Benefits of Legal AI for In-House Counsel’. As always, Ron has a clear message: Identify the problem/need you are seeking to solve/address before choosing the solution. It’s Einstein: ‘If I had an hour to solve a problem I’d spend 55 minutes thinking about the problem and 5 minutes thinking about solutions.’ Read on.

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LawTech of the future is already here

Alex Hamilton, like the science fiction writer William Gibson, also believes ‘The future is already here – it is just not very evenly distributed’. This pithy post is Alex’s first on The Dialogue – welcome Alex. “Yesterday, I came across this article on ‘The Tech-Savvy General Counsel: Notes from a Future GC’, describing a day in the life of a GC in 2020.

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In search of the essence of General Counsel

In this essay on the Essence of General Counsel Ken Grady demonstrates his piercing insight and authority born of years of observation and reflection.

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On the Future of Law Departments

Today The Dialogue is pleased to publish this piece on the future of law departments by Ken Grady. Increasingly clients are leading change in the way they meet their legal needs.  We move forward by challenging the way things are today.

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